Introduction
Taya365 operates as a licensed online casino platform under the Philippine Amusement and Gaming Corporation (PAGCOR). We protect your personal information through advanced encryption technology and strict compliance with the Data Privacy Act of 2012 (Republic Act No. 10173). This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our platform.
Your privacy is our priority
Your privacy is our priority. We implement 256-bit SSL encryption, two-factor authentication, and regular security audits to ensure your information remains confidential and secure.
Information We Collect
To provide you with secure gaming services, we collect 3 categories of personal information:
1. Personal Identification Information
We collect essential identification data to verify your identity and comply with PAGCOR regulations. This includes:
- Full legal name (as shown on government-issued ID)
- Date of birth (to verify you are 21 years or older)
- Valid email address (for account communications)
- Mobile phone number (for security verification)
- Residential address (for identity confirmation)
- Government-issued ID (such as Philippine passport, driver’s license, or Unified Multi-Purpose ID)
2. Financial Information
We process payment data to facilitate secure deposits and withdrawals. This includes:
Financial Information
- Bank account details (for bank transfer transactions)
- GCash or PayMaya account information (for e-wallet transactions)
- Credit or debit card information (processed through encrypted payment gateways)
- Transaction history (for record-keeping and dispute resolution)
- Source of income declaration (for anti-money laundering compliance)
3. Technical and Usage Data
We automatically collect technical information to improve platform performance and security. This includes:
- IP address (for geo-location verification and fraud prevention)
- Device information (such as browser type, operating system, and device model)
- Gaming activity logs (including games played, bet amounts, and session duration)
- Cookie data (for personalized user experience)
- Login timestamps (for security monitoring)
How We Use Your Information
We use your personal information for 7 primary purposes to deliver secure and compliant gaming services:
1. Account Management and Verification
We process your identification data to create your account, verify your age, and ensure you meet legal requirements to gamble online in the Philippines. Account verification protects both you and Taya365 from fraudulent activities.
2. Payment Processing
We use your financial information to process deposits, execute withdrawals, and maintain accurate transaction records. All payment processing complies with the Anti-Money Laundering Act (AMLA) and PAGCOR financial regulations.
3. Platform Security
We analyze your technical data to detect suspicious activities, prevent unauthorized access, and protect your account from security threats. Our security systems monitor for unusual login patterns, multiple failed login attempts, and potential fraud indicators.
Platform Security
4. Legal Compliance
We maintain records to comply with PAGCOR licensing requirements, tax regulations, and anti-money laundering obligations. Philippine law requires online casinos to retain customer records for 5 years minimum.
5. Responsible Gaming Implementation
We track your gaming behavior to implement responsible gaming measures, such as deposit limits, session time limits, and self-exclusion programs. These measures help prevent problem gambling and protect vulnerable players.
6. Customer Support
We access your account information to resolve inquiries, address technical issues, and provide personalized assistance through our 24/7 support team.
7. Marketing Communications
We use your contact information to send promotional offers, bonus notifications, and platform updates, provided you have opted in to receive marketing communications. You can unsubscribe from marketing emails at any time.
Conclusion
Your trust is the foundation of our relationship. Taya365 commits to protecting your personal information through robust security measures, transparent practices, and strict compliance with Philippine data protection laws.
By using our platform, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any terms outlined here, please discontinue use of our services immediately.
This Privacy Policy is governed by the laws of the Republic of the Philippines. Any disputes arising from this policy shall be resolved under Philippine jurisdiction.